Privacy Policy
Last updated: November 9, 2026
1. Who we are
Black Gold Chemicals, Plot No. 5, Industrial Zone 3, Wadi El Natrun, Beheira, Egypt, is responsible for the personal data collected through this website. Contact: info@blackgoldchemicals.com
2. What data we collect
- Contact details you send us through the contact form or by email: name, company, email, phone number and your message.
- Messages you send us on WhatsApp.
- Website usage data, such as pages visited, device and browser type and approximate location, collected through Google Analytics and Plausible Analytics.
3. Why we use it
We use your data to answer your inquiries, prepare quotations, send samples, deliver orders and improve our website. We do not sell your data and we do not use it for purposes unrelated to our business relationship with you.
4. Who we share it with
We share data only with service providers that help us run this website and communicate with you: Odoo (website hosting), Google (analytics), Plausible (analytics) and Meta/WhatsApp and Chatfuel (messaging). These providers may process data outside your country.
5. Cookies
The website uses cookies needed for it to work and Google Analytics cookies to measure traffic. You can block or delete cookies in your browser settings.
6. How long we keep it
We keep inquiry and customer data for as long as needed for our business relationship and to meet legal and accounting obligations, then delete it.
7. Your rights
You can ask us to access, correct or delete your personal data, or object to its use, by emailing info@blackgoldchemicals.com. Visitors from Turkey also have the rights set out in Article 11 of the Personal Data Protection Law No. 6698 (KVKK).
8. Changes
We may update this policy. The date at the top shows the latest version.